InStep specializes in repair and alterations on Birkenstock original and licensed products as well as selected Naot and Dansko shoes and clogs.

Please note: Birkenstock Classic Soft Footbed repair parts are on Back Order and in very short supply. Please Call us to verify availability of parts prior to mailing in your Birkenstock footwear for repair.  The earliest we expect restock of Soft Footbeds from Birkenstock is now Spring 2017.  

We apologize for the inconvenience and delay but would be happy to alert you when the parts arrive.  Just give us a call and we can add you to our Pending Repair Parts waiting list.

Email: Repair Shop
Call us: 512 - 476 - 5110
Repair Shop Hours: Monday - Friday 10 am - 5 pm CST
Print a
Repair Order Form

Repair Services:
Resole on Cork Footbed Birkenstock Sandals: (Added cost for non-skid) $39.95 / pair
Resole Handstitch (Footprints and Naot): $94.95 / pair
*CALL for availability of Hand Stitch Parts before mailing. 
Reline Birkenstock Classic Footbed Sandal:
$35.95 / pair
Recover Custom Foot Orthotics: $39.95 to $150 / pair
Replace Buckles on Cork Footbed Birkenstock, Birki's, Papillio:
$4.95 / each
Footbed Recraft on Firm Cork Footbed: Classic Birkenstock
$74.95 / pair

Footbed Recraft on High arch Cork Footbed Birkenstock :

*CALL for availability of High Arch Footbed before mailing.

$74.95 / pair

<---------see note

Footbed Recraft on Soft Cork Footbed Birkenstock, Papillio:

*Soft Footbeds are in short supply: CALL before Mailing*

$79.95 / pair

<---------see note

Replace worn Rivets:
$3.95 / rivet
Alteration Services:
Remove Toe grip in Birkenstock Footbed (N/A on Soft Footbed):
$18.95 / shoe
Remove Toe RIM in Birkenstock Footbed:
$18.95 / shoe
Lift or Wedge (for Leg Length difference) 0" - 1":
$64.95 / shoe
Lift or Wedge (for Leg Length difference) 1" to 2": $111.95 / shoe
Lift or Wedge (for Leg Length difference) 2" -  3": $159.95 / shoe